Privacy Policy

Introduction

This privacy policy explains how Car Keepers (“Car Keepers”, “we”, “our”, or “us”) collects, uses, and protects any personal information that you provide through this website. It applies only to personal data collected from individuals via this website and not to any information about companies, organisations, or any data provided to us outside of this site. The term ‘Car Keepers’ or ‘we’ refers to the owner of the website. Car Keepers may revise this policy periodically by updating the version published on this website.

How we use the information you provide

Car Keepers uses the information you share with us to deliver, manage, and improve the services or information you request. This includes contacting you regarding your enquiries, service bookings, or other relevant matters. We may also use your details for administrative purposes, quality control, and customer analysis to enhance our products and services. Your information may be shared with trusted service providers or partners who work with us to operate our business — for example, marketing agencies, IT providers, or data management companies. We may also disclose information if required by law, regulation, or a legal process.

Keeping you informed about our products and services

From time to time, Car Keepers may use your details to contact you with updates, special offers, or information about vehicles, maintenance packages, or related products and services. These may be provided by Car Keepers or by carefully selected partners whose offerings may interest you. We may also get in touch for research or feedback purposes. We may contact you by post or phone, and—if you give us permission—by email, SMS, or other electronic communication. You can opt out of receiving marketing communications at any time by contacting us through the form on our website or by emailing info@carkeepers.co.uk. Car Keepers will only send promotional messages by email or electronic means if you have chosen to receive them. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by reaching out to us directly. If you previously unsubscribed but would like to hear from us again, please contact us using the details in the “Contact Us” section below.

Website security and links

Car Keepers takes reasonable steps to keep this website secure. However, please note that data transmitted online, including email communication, may not be fully secure. We cannot be held responsible for any unauthorised interception or loss of information that occurs beyond our control. This website may include links to other websites for your convenience. Our privacy policy applies only to this website, and Car Keepers is not responsible for the privacy practices, content, or security of external websites.

Cookies and how we use them

A “cookie” is a small data file placed on your device that allows our website to recognise you and remember certain preferences. Cookies typically contain the domain name, their lifespan, and a unique identifier. When you visit our website, cookies may be used in the following ways: to recognise you as a returning visitor and tailor content or features to your interests; and to compile anonymous statistics about site usage, helping us improve structure and functionality. These cookies do not personally identify you. Our site may use session cookies, which are temporary and deleted when you leave the site, and persistent cookies, which remain on your device for a longer period depending on their lifespan. Some web pages may also use web beacons (clear GIFs) that allow Car Keepers to track website visits and gather limited data such as cookie identifiers, page views, and timestamps.

Managing Cookies on this website

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of some areas of our website. For detailed guidance on managing cookies, visit www.allaboutcookies.org.

Providing information to Car Keepers

If you provide information on behalf of another person, you confirm that you have their permission and that they are aware of this privacy policy and agree to their information being processed in accordance with it. If you are under 16 years old, please do not provide any personal information to Car Keepers without permission from a parent or guardian. You are responsible for keeping your personal details up to date and for notifying us of any changes. You have the right to request that we correct any inaccuracies in the data we hold about you and to ask what personal information we currently hold.

Last Updated: 25 March 2025